The Platform
Everything it takes to run AI operations
Execution, Knowledge, data, security, and governance, built to work as one. Companies that run this way will be hard to compete with.
Playbooks
Autonomous Loops that run by a trigger: define the events that fire them, and Omnishi runs the job, coordinating people and finishing work at immense scale without sleeping.
Maintenance requests Playbook
● runningLoops
On demand, an agent executes a multi-step process with defined requirements and guidelines until completion. Included with every seat.
Clarify intake
Describe the job in plain language; a clarifying agent interviews you until the spec is airtight.
Watchers and webhooks
Playbooks fire on inbound webhooks or standing watchers, rate-capped so nothing runs away.
Multi-channel delivery
Playbooks reach people on WhatsApp, email, Slack, Telegram, or the web. The message finds the person.
One thread per person
A router gives everyone a single conversation that carries everything: questions, Playbooks, requests from other people's work.
Unapproved-request routing
Asked something outside its brief, a Playbook routes it: notify the owner, forward, log, or file it. Never improvises authority.
Contact registries
Team members by default, external contacts by invitation, allowlists per Playbook.
Owner preferences
Your standing rules, with dated confirmations, applied to everything you own.
Define your business process rules and let AI take over the work.
Customer chatbots
Design a bot on your company's Knowledge and deploy it where customers write.
Website widget
One script tag, and the bot is on your site.
WhatsApp Telegram ManyChat
The same bot on the channels customers already use.
Per-customer scoping
Each contact's bot sees that customer's records and nothing else.
Human handoff
An escalation inbox; a person takes over with the full conversation.
PII vault
Opt-in: IDs and card numbers tokenized and encrypted before the model sees them, revealed only by audited action.
Knowledge Chat
Answers from everything your company knows, with citations.
Ask anywhere
Slack, Teams, Telegram, WhatsApp, or the web.
Meeting Memory
A bot joins Zoom, Meet, or Teams; what was decided becomes Knowledge.
Employee onboarding chat
New hires learn how the company actually works from a Knowledge-connected guide.
Knowledge Health
Missing, stale, and conflicting Knowledge surfaces on its own, ranked by how often people ask.
Master Knowledge Base
Flag the official truth. It outranks everything else.
Scoped sources
Choose drives, channels, and projects; suspend instantly, restore without re-indexing.
Deep Answer Mode
Hard questions trigger a multi-step research run, not a shrug.
Proactive suggestions
Omnishi DMs you what it noticed and what it can take off your plate.
Company databases
Structured records with an editing UI, built from your sources.
Sync rules
Decide what flows in, from which source, on what cadence.
Scoped AI read and write
Playbooks and bots read and write records through scoped, logged tools.
Project Coordinator
The main assistant executes projects for you, coordinating the work across multiple team members and assisting throughout the process.
Scheduled follow-ups
It follows up on a schedule so you never have to chase anyone.
Cadence verification
Progress is verified at the cadence you set, until completion.
Create
Documents, slides, diagrams, dashboards, and data artifacts built from company Knowledge.
Iterate in place
Every version kept. Flip back any time.
Export to Drive
Finished work lands where your team already works.
Permission engine
Role-based permissions checked on every route. No exceptions.
Row-level security
Tenant isolation enforced in the database itself.
Encrypted credentials
Every stored credential AES-256-GCM encrypted.
Content scanner
Every tool call scanned on the way in and the way out.
Webhook signing
HMAC-verified in both directions.
The AI Registry
A live, CI-enforced map of every AI call our platform makes: every prompt, every model, every trigger. Ask your other vendors for theirs.
AI processing logs and cost tracking
Every call, model, token count, and trigger, per org. Spend per agent, per call: the ROI is on the invoice.
Audit log
Every user action and agent action, recorded.
Model allowlists
Decide which models are allowed to run in your org.
Execution switch
One toggle stops all autonomous execution.
QA checks
A post-run pass reviews agent output and flags what looks wrong.
Anomaly auto-pause
Deterministic baseline checks; an agent acting strangely pauses itself.
Connector Builder
Describe any app and AI drafts the integration. Any source in the known universe.
17 native integrations
Drive, Slack, Notion, Confluence, Jira, Linear, Teams, and ten more.
Model-agnostic core
Bedrock, OpenAI, and Google behind one abstraction. Never locked in.
Enterprise deployments
Your servers, your models, extended privacy controls: built with you as a custom engagement.